How often are CALIA+ statements sent to the borrower?
A consolidated account statement is sent every month.
How can my clients transact on their CALIA+ facility?
All clients can transact on their CALIA+ Variable sub-account via ATM, NetBank, EFTPOS, BPAY®, Telephone Banking, cheque book or at any Commonwealth Bank branch. Transactions on CALIA+ Fixed Loans are limited to the initial draw down and the final repayment. Transactions on CALIA+ Investment Loans can be conducted by contacting our Client Service team on 1800 252 351.
How can my clients make loan repayments on their CALIA+ Variable Line of Credit?
A loan repayment from a Commonwealth Bank account can be transferred into a CALIA+ Variable Line of Credit via NetBank, Telephone Banking, or using a Commonwealth Bank ATM. Cash or cheque repayments can be deposited directly into the CALIA+ Variable Line of Credit at any Commonwealth Bank branch.
Can the borrower nominate where the monthly interest charges for each CALIA+ sub-account is debited?
Yes. Monthly interest charges can be debited from any variable rate line of credit within the CALIA+ facility. CALIA+ Investment Loan interest charges may be capitalised or debited to any CALIA+ variable rate line of credit.
Is BPAY available on CALIA+?
Yes. Your clients can make payments using BPAY using NetBank or Telephone Banking.
How can my client obtain access to NetBank or Telephone Banking?
NetBank access can be obtained by completing Section 4 of the CALIA+ application form. If access was not requested as part of CALIA+ application, clients can register for this service online by clicking here or by calling 13 22 21 (24 hours 7 days a week).
Is a CALIA+ Investment Loan considered a sub-account and does it count towards the additional sub-account fee?
Yes. A CALIA+ Investment Loan is considered a CALIA+ sub-account and is included in the determination of any additional sub-account fee. The first three sub-accounts do not attract this fee, however each additional sub-account will be charged a monthly $8 additional sub-account fee.